I recently got a Havanese who is 6 months and had no shots, tests, or anything done. So I figured I better get him in. I called and spoke over the phone with a young woman and told her he had nothing I needed to know what he needed every possible thing he could need including heart worm test, fecal test, and heart worm medication. I was quoted $140. When I got there the price magically went up to $180.-without heart worm medication. My pup came back with worms, which is fine I understand they couldn't predict he had it so didn't include that in the price. I walked out paying $222.94. And then I was told his flu shot needs a booster in 2-3 weeks that I would have to pay an additional $38 for. When I brought my concerns up and then asked to speak to a manager I was informed that I was speaking to the manager- she didn't seem like she cared that 3 totally different prices were given. When someone calls in be upfront with your prices dont jump prices when you get in. It leaves a bad taste in your mouth and makes me question if I'll be coming back to this clinic.
Amazing place and people! We bring our babies here even after moving to Spring.
Big Thicket Veterinary Clinic New Caney is a US Veterinary Care based in New Caney, Texas. Big Thicket Veterinary Clinic New Caney is located at 18403 FM 1485 Rd., New Caney, TX 77357, New Caney, TX 77357, USA.
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